How it works

From first contact to ongoing care, we keep things friendly and simple. Here’s what to expect when you choose A One Care & Service.

1. Care enquiry

Tell us about your situation. We’ll listen and share options—no pressure.

2. Free assessment

A friendly home assessment to build a tailored care plan together.

  • Risk assessment and preferences
  • Medication, nutrition and mobility
  • Family contacts and escalation plans

3. We match your carer

We hand‑pick carers based on personality, skills and availability.

4. Start care, stay supported

We monitor quality continuously and adapt care as needs change.